Contact Details

Need help completing this quotation?

Telephone: 0800 1071180 - lines are open from 8am to 8pm weekdays and 9am to 5pm on Saturdays.

Customer Service Centre

For completed quotations, policy administration and claims service.

Telephone: 0345 0787501 – lines are open from 8am to 8pm weekdays and 9am to 5pm on Saturdays.

Argos vetfone

For help if you are worried about your pet’s health at anytime.

Telephone: 0800 1976717 - available 24 hours a day, 365 days a year.

Healthcare away from home

If you and your pet are away from home in the United Kingdom, Northern Ireland, Isle of Man or Channel Islands and your pet needs urgent veterinary care. Call this helpline so that we can find the vet nearest to you.

Telephone: 0800 1976756  - available 24 hours a day, 365 days a year.

Bereavement counselling

An understanding, confidential and professional service where you can talk for as long as you need to about the death or illness of your pet.

Telephone: 0800 1976756 - available 24 hours a day, 365 days a year.

Please quote scheme number 72620

Pet legal

Lawyers are available to provide advice and explain legal issues related to your pet in plain English and in a friendly and helpful way.

Telephone: 0800 1976756 – available 24 hours a day, 365 days a year.

Please quote scheme number 72620

Pet minder

Helps you to locate a registered pet Minder (on a National basis) for either a few minutes or indeed weeks, in order to look after your pet while you are away.

Telephone: 0800 1976756 - available 24 hours a day, 365 days a year.

PETS travel scheme (DEFRA helpline)

For information on how to obtain a PETS Travel Scheme Certificate using the PETS Helpline.

Telephone: 0345 933 5577.

Calls may be recorded and monitored.